If you are booking onto one of our training events, here’s some general information that applies to most of our courses. If you have further questions, just call us on 01736 333700.
What do I need to access DPN’s online courses?
Do I need any specific software to attend a DPN online course?
Will I need to sign up to use resources online?
Do I need to have a WordPress website before attending the WordPress training?
How do I book onto a course?
How long are the training sessions?
How are DPN’s online courses delivered?
When will the course access links be sent to learners?
Can I access the training materials after the course is finished?
How large are the class sizes?
Where can I leave feedback on courses?
How much do the courses cost?
What happens if a course is cancelled?
What happens if I am unable to make it on the days I am meant to attend?
What do I need to access DPN’s online courses?
You will need a laptop or PC with internet access to join our courses. As our sessions are delivered using video conferencing (currently Zoom) we recommend:
- Strong internet connection
- A laptop or desktop with a camera and microphone to access Zoom
- A mouse for improved usability of the software required to complete some tasks.
Do I need any specific software to attend a DPN online course?
All our courses are delivered using web-based software throughout the course delivery. You will need to be able to open Excel and Word documents.
For Mac users: You can use www.office.com. It is a free online service that gives you access to Microsoft Office for Mac.
Do I need to have a WordPress website before attending the WordPress training?
We will supply you with a website to build upon from scratch. We keep these up for you for 3-6 months after training for you to continue playing around on and practising with. If you wish to maintain this website for longer, we keep a backup of it in storage and can help you get set up hosting with a domain and transferring it across. If you have a WordPress site already, you can make changes to that, however, we recommended that you use the supplied practice ones in case of any mistakes you may make.
How do I book onto a course?
You can enquire about each of our courses and webinars straight from our website or by contacting our training team (training@digitalpeninsula.com). All online enquiries will be followed up by our training team to share more information and confirm your booking. You can find more information on each of our courses at: https://www.digitalpeninsula.org/training
Can I access the training materials after the course is finished?
Yes. Once you have completed a course, you have lifetime access to the resources on Moodle. These are updated over time, so the resources stay relevant to your needs. The presentation materials and additional resources will be sent out to learners following all DPN training sessions and webinars.
Where can I leave feedback on courses?
Feedback can be shared throughout the course or after the course has been completed If you’re feeling extra kind you can leave us a review on Facebook or Google.
If you’d rather, feedback can be emailed to our Training team, training@digitalpeninsula.com.
How much do the courses cost?
Currently, our courses are fully funded – so to you, free! Eligibility criteria do apply, so please get in touch to find out if you can access the full funding.
T: 01736 333700 E: training@digitalpeninsula.com.